Gmail Cuts Free Storage to 5GB for New Users Without Phone Number

Google appears to be trialing a significant reduction in free cloud storage for new Gmail users, potentially slashing the standard 15GB offering down to just 5GB unless a phone number is linked to the account. The move, reportedly aimed at enhancing account security and data recovery, has not been officially announced by the tech giant.

Sources indicate that the change is being tested in select regions, with new accounts created without a phone number verification potentially receiving the reduced storage. Users who have already linked a phone number to their accounts or have older accounts seem to be unaffected by this test. This initiative by Google could serve as an incentive for new users to bolster their account security by providing a verified phone number, a step the company states helps maintain a high-quality storage service.

Storage Policy Shift Under Scrutiny

The potential reduction in free storage marks a notable shift from Google's long-standing practice. For years, new Gmail accounts have been granted 15GB of free storage, shared across Gmail, Google Drive, and Google Photos. This generous allocation has been a key selling point, accommodating the needs of many users for email and basic cloud storage. The test, first observed on May 14, 2026, raises questions about Google's future storage policies and its strategy for user acquisition and security.

A spokesperson for Google confirmed the test, stating, "We’re testing a new storage policy for new accounts created in select regions that will help us continue to provide a high quality storage service to our users, while encouraging users to improve their account security and data recovery." This statement clarifies that the primary driver behind the potential storage cut is to encourage enhanced account security through phone number verification. It suggests that Gmail's free tier could become conditional on users adopting these security measures.

The implications for users are significant. While 15GB offers considerable space, a reduction to 5GB would necessitate more careful management of stored data for individuals who rely on Gmail for personal or professional use, or those who utilize Google Drive for file storage. This could prompt users to consider paid storage plans or seek alternative cloud storage solutions. The company's support pages, as of the report, still list the 15GB free storage, indicating that the change is not yet a universal rollout.

This development comes at a time when cloud storage services are becoming increasingly integral to daily digital life. Users rely on these platforms for everything from email archives to vast photo collections and important documents. Google's move, if implemented broadly, could influence competitor strategies and user expectations regarding free storage tiers and the security measures required to access them. The effectiveness of using storage limits as a lever for security improvements will be closely watched.